Air conditioning and refrigeration, expert team, butler service, no worries
Equipment manufacturing, system design and installation, equipment operation management housekeeper service, refrigeration technology (Freon direct expansion, full liquid supply, ammonia, fluorine, carbon dioxide cascade, etc.), technical training
Air conditioning and refrigeration, expert team, butler service, no worries
Equipment manufacturing, system design and installation, equipment operation management housekeeper service, refrigeration technology (Freon direct expansion, full liquid supply, ammonia, fluorine, carbon dioxide cascade, etc.), technical training
Technical Support
Why Choose Totem Refrigeration Equipment
First-class products: R&D team with nineteen years of experience, using the most advanced refrigeration equipment technology
Safe, stable and reliable: the inspection rate of monitoring and measuring devices is 100%; the pass rate of one-time inspection of pipeline welding is more than 95%; the pass rate of project handover acceptance is 100%
Technical service: Strong technical support and after-sales service support ensure that there are no errors in all aspects of production and manufacturing, and that the equipment operates smoothly and smoothly.
Quality management control: The project manager is responsible for organizing relevant personnel to familiarize themselves with and review the construction drawings and related design materials, and ensure that construction is carried out in strict accordance with the design drawings, construction organization design and construction acceptance specifications. 7×12 hours consultation and help.
Two major guarantees for choosing Totem Refrigeration
Service system
We advocate: the service without after-sales service is the best after-sales service; we are confident that there will be basically no quality problems in the refrigeration units of Totem Refrigeration. Even if it is a small quality issue. More than 19 years of production and sales experience tell us. Improper use and daily maintenance by customers are the main problems. If you encounter any problems with the refrigeration unit, please call us immediately for 24/7 after-sales service consultation at 0634-5903678. We will solve the problem for you as quickly as possible. During the installation period, many refrigeration unit manufacturers did not provide adequate after-sales and maintenance services, which caused a lot of trouble. Totem Refrigeration promptly launched an "after-sales service system" to conduct regular inspections for users to understand their usage.
The hidden dangers in the refrigeration system were eliminated immediately and the cold storage was kept in normal operation, saving the losses of nearly a hundred customers. .
Regarding the current development status of my country's refrigeration industry, there are still many shortcomings.
Among them, the lack of technical support for refrigeration equipment is particularly prominent, and later managers did not pay enough attention to the maintenance of refrigeration equipment.
This often leads to irreversible damage to refrigeration equipment and corruption of inventory goods, causing huge economic losses to operators.
Technical Support
Arrive at the site within 48 hours after receiving notification from the buyer. The seller's technical services include product introduction and technical consultation.
The buyer and supplier each designate a representative to negotiate and resolve technical and work issues related to the execution of this bidding equipment.
The supplier shall process the products strictly according to the design and manufacturing process, and shall be responsible for the manufacturing quality of the products. If the parts damaged during the warranty period of the machinery are due to the supplier's processing quality, the seller shall compensate and replace them free of charge.
The supplier's products are manufactured and processed using new, technologically advanced, high-quality processes that meet design parameter requirements, and there will be no equipment defects caused by manufacturing errors under normal working conditions. During the warranty period, if damage is caused by the supplier, the supplier will provide free services. If the seller needs to go to the site to handle the damage, the supplier should arrive at the buyer's site within 48 hours after receiving the notice from the demander. Equipment failures caused by improper loading, unloading, storage, maintenance, installation, operation, etc. by the purchaser are not covered by the above warranty. If necessary, the supplier can invite a professional installation company on behalf of the purchaser, and the purchaser will discuss specific installation and commissioning matters with the professional installation company.
Telephone
WeChat: 18663433998/18606343998
Telephone:+86-18663433998/+86-13706383998/+86-18106342222
Manager Office:+86-531-75861678
Fax: +86-531-75861678
Operating a:+86-531-75903678
Operating two:+86-531-78837678
Contact address: No.6, Jinzhi Street, Fengcheng Industrial Park, Laiwu District, Jinan City, Shandong Province
